Question 1

How do I know a piece is authentic?

Accepted Answer

Every item ships from an authorised distributor with documentation on file. Each order includes a certificate of authenticity, and we offer full refunds if a piece is ever found not to match.

Question 2

What are your shipping options?

Accepted Answer

التوصيل إلى جميع أنحاء العراق بـ 5,000 د.ع — تصل معظم الطلبات خلال ٤٨ ساعة.

Question 3

What is your return policy?

Accepted Answer

Unworn items may be returned within 30 days for a full refund. Sale items may be exchanged for store credit. Perfumes and unsealed accessories are non-refundable.

Question 4

Can I track my order?

Accepted Answer

Yes — every order includes a live tracking link, and you can view all orders from the Account section.

Question 5

Do you offer size exchanges?

Accepted Answer

Free size exchanges within 14 days if the new size is in stock. Simply request via WhatsApp.

Question 6

How do I redeem a discount code?

Accepted Answer

Enter your code at the cart step before proceeding to checkout. Only one code may be applied per order.

Question 7

Do you ship internationally?

Accepted Answer

Yes, worldwide. Duties and taxes for destinations outside the GCC are calculated at checkout.

Question 8

How do I contact customer service?

Accepted Answer

WhatsApp is the fastest route: +966 50 000 0000, seven days a week. You can also email concierge@bcforclothing.com.

الأسئلة الشائعة

الأسئلة الشائعة